Your privacy is our top priority. This document clearly explains what data we collect, how it is used, who can access it, and the rights you hold as a wimrm player.
Wimrm only collects data that is strictly necessary for platform operations — nothing more.
Your personal data is never sold, rented, or shared with any third party for commercial purposes.
You have the right to view, correct, or request deletion of your personal data at any time.
All data is stored and transferred using 256-bit SSL encryption that meets international security standards.
Welcome to the wimrm Privacy Policy page. We understand that your trust in this platform depends not only on game security and withdrawal speed, but also on how we handle the personal information you share with us. This document is written in plain language — not hard-to-parse legal jargon — so you know exactly what happens with your data.
This Privacy Policy applies to all users who register, log in, or use any services provided by the wimrm platform, including access via mobile and desktop web browsers. By using our platform, you agree to the collection and use of information as described in this document.
Wimrm collects your personal data through several channels when you register and use the platform. We only gather information that is genuinely necessary to provide you with a complete and secure service.
| Data Type | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, MyKad number | During registration and the KYC process |
| Contact Data | Email address, phone number, residential address | During account registration |
| Financial Data | Bank account number, e-wallet information | During the deposit/withdrawal process |
| Technical Data | IP address, browser type, device, operating system | Automatically upon access |
| Usage Data | Game history, betting records, login logs, account activity | Automatically generated during use |
| Communication Data | Live chat logs, support tickets, emails to us | During customer support interactions |
The information you provide during registration must be accurate and up to date. Inaccurate information may cause delays in the withdrawal process or account suspension during KYC.
Every piece of data we collect has a specific purpose. wimrm does not use your data for any purpose not stated in this policy without first obtaining your consent.
Lawful Processing: Every use of your data has a lawful processing basis — whether your consent, fulfilment of a contract, our legitimate interests, or a legal obligation. We do not process your data on arbitrary grounds.
Wimrm does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is only shared in limited circumstances and for specific purposes as follows:
All third parties we work with are subject to strict data protection agreements. They are only permitted to use your data for agreed purposes and must adhere to the same data security standards we uphold.
Wimrm continually invests in best-in-class security technologies and procedures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
All data transferred between your browser and wimrm's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Data is stored in high-grade data centers with strict physical and digital access controls. Only authorized personnel may access sensitive player data.
Our automated threat detection system operates around the clock to identify and block any unauthorised access attempts or suspicious activity in real time.
2FA is available for all wimrm accounts and is strongly recommended. This additional security layer ensures only you can log in, even if your password is compromised.
Shared Responsibility: While wimrm employs comprehensive security measures, account security also depends on your own actions. Keep your password strong, never share your login credentials with anyone, and enable 2FA for maximum protection.
Wimrm uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain features on the wimrm platform. We do not use cookies to track your activity on other websites.
Wimrm retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulatory obligations.
If you close your account, we will retain the minimum information required for legal and fraud prevention purposes. Data beyond these requirements will be deleted within 90 days after account closure is confirmed.
Wimrm respects your rights as a data subject. Here are the rights you hold and how to exercise them:
To exercise any of these rights, contact our privacy team via live chat or email. We will process your request within 30 calendar days of receipt. In complex cases, this period may be extended with prior notice to you.
As a responsible platform, wimrm conducts Know Your Customer (KYC) processes to ensure the safety of all players and comply with Anti-Money Laundering (AML) requirements.
Documents required for KYC include a copy of your national identity card (MyKad) and recent proof of address such as a utility bill or bank statement. These documents are processed and stored with full encryption.
Document Security: All KYC documents uploaded to the wimrm platform are stored in an environment fully isolated from the main servers, with strict access controls and comprehensive audit logs for every access event.
The wimrm platform is intended for adult users aged 18 and above only. We take child protection very seriously and do not knowingly collect or store personal data from minors.
We also encourage parents and guardians to use parental control software on shared devices to prevent children from accidentally accessing online gambling platforms.
Wimrm reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technologies we use.
When we make material changes to this policy, we will notify you through the following means:
Continued use of the wimrm platform after changes take effect constitutes your acceptance of the amended policy. If you do not agree with any changes, you have the right to close your account and withdraw your balance before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the wimrm privacy team is here to help.
Reach us directly via live chat on the wimrm platform. Our team responds in under 2 minutes, 24 hours a day, 7 days a week including public holidays.
For data-related requests such as access or deletion rights, email [email protected] stating the type of request. We will respond within 30 days.
We are committed to addressing every privacy inquiry seriously and ensuring your rights are fully protected. Your satisfaction and trust are wimrm's highest priority.
These are the most frequently asked questions by Malaysian players about how wimrm handles their personal data.
View All FAQsWimrm protects every detail of your data with the highest level of encryption. Focus on the game, not privacy concerns.
For players aged 18 and above only. Responsible Gambling